Job Description

Job Description

Job Description

Salary:

Looking to catch on with a growing high energy service company? St. Cyr Pool & Spa is growing fast and is in need of an experienced Service Manager. We have a robust service department that services swimming pools and hot tubs all over the north shore and southern New Hampshire

We are in search of a detail-oriented Team player to manage our service department.

Qualifications

• High school diploma or GED equivalent

• Experience managing in a home service based business

• Strong customer service skills

• Positive attitude

• Ability to see patterns, good and bad and make corrections if needed

• Ability to effectively communicate with customers and staff

• Fast learner

• Can make calculated decisions

Responsibilities:

• Monitor and communicate with the maintenance and service technicians throughout the day

• Work with dispatching to create efficient schedules and answer any scheduling questions

• Ensure customer satisfaction, job completeness and invoice accuracy on each service call

• Work with the warehouse manager to maintain an inventory of all items that the service and maintenance techs need

• Communicate with customers via phone, chat, and email

• Ensure companies standards and practices are maintained

• run relevant reports on a regular basis for senior management

• Collaborate with the construction manager

Pay based on experience, PTO, Health, Dental and 401k with match available after preliminary period.

Job Tags

Similar Jobs