Job Description

Strategic Account Manager (Pulp & Paper) Location: Boston, Massachusetts Bilfinger is a leading international industrial services provider, active primarily in Continental Europe, Northwest Europe, North America, and the Middle East. With over 4,500 skilled employees in North America, Bilfinger delivers its services across multiple industries that include petrochemical, oil & gas, consumer goods, energy and utilities, and government services. The Role: The Strategic Account Manager is responsible for identifying and leading the pursuit of business growth opportunities, primarily in the pulp & paper industry consistent with the organization's long range and strategic plans. Major focus will be securing new maintenance contracts for mechanical, piping, and ISP (Insulations, Scaffolding, & Painting) services. This position is responsible for routine client engagement and maintaining growth plans of existing clients as well as, capture plans for future customers. Duties and Responsibilities: Performs market research and analysis on relevant service line business potential. Supports the marketing lead with development of client specific annual event planning, including priority industry networking/conference events. Assists with the business development and marketing planning to align with the annual budget, ensuring plans are in place to meet operational goals. Leads the sales force related functions relating to entering their individual sales leads and produces sales reports into company booking software (Salesforce). Research and reports on industry, competitor, and client data. Facilitates the development of presentations and other marketing material for target customers and leads the process to deliver the key value-proposition points. Supports the proposal and operations team in developing proposals, qualifications, or other requests specific to their targeted client base. Collaborates with other departments and global networking groups as appropriate to help differentiate Bilfinger and develop strategic perspective on new markets or technologies. Assists management with ad-hoc requests, including special projects and initiatives. Assists with preparation of management reports. Observes and complies with all safety rules. Performs other related duties as required and assigned. Requirements: Maintains a strong base of customer relationships in the refining industry. Minimum 5-7 years’ experience, with emphasis on maintenance, mechanical, construction, and ISP (Insulations, Scaffolding, & Painting) services. A minimum of 3-5 years’ experience with long-term service agreements contracts negotiation, and management. Must possess proven leadership skills. Willingness to work both independently and as a team to meet quick deadlines and objectives. Must be able to travel routinely via airplane and/or vehicle and often times for consecutive days. Technical Knowledge and Skills: Working knowledge of construction and maintenance services provided in the oil and gas, and/or chemical industry. Proficient in the use of Salesforce and IIR to develop client outreach and business plans stemming from data in this network. Demonstrated skill in the development of business proposals. Working knowledge of various contract and commercial proposal structures. Demonstrated ability to negotiate with customers. Proficient in Microsoft Excel, Word, and Power Point. Qualifications: Bachelor’s degree in Marketing, Construction Management, Engineering or related industrial field; or a combination of education and industry equivalent experience. Excellent verbal and written communication and listening skills required. Self-starter, strong interpersonal communication skills with all levels of colleagues, comfortable working with executive management. #J-18808-Ljbffr Bilfinger

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