Job Description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.

We are currently seeking a self-motivated, results-oriented SENIOR COMPUTER HARDWARE ENGINEER . This is a senior leadership role responsible for overseeing the strategic and operational aspects of computer hardware engineering within our organization. This role combines technical expertise, managerial leadership, and strategic vision to guide teams and align engineering initiatives with organizational goals.

MAJOR RESPONSIBILITIES:

Strategic Leadership:

• Define and implement the technical vision and strategy for the organization's computer hardware engineering department.
• Collaborate with executives and stakeholders to align engineering initiatives with business goals.
• Identify emerging technologies and trends to drive innovation and maintain a competitive edge.

Team and Resource Management:

• Build, lead, and mentor a high-performing team. Responsible for qualifying computer components, production preparation, QA, Inspections, and support.
• Oversee recruitment, training, and retention of top talent.
• Develop and manage budgets, ensuring resources are allocated effectively.

Project Oversight:

• Provide oversight for the development, implementation, and maintenance of hardware and software solutions.
• Ensure engineering projects meet quality standards, deadlines, and budget constraints.
• Monitor project progress and resolve issues that arise during development.

Process Optimization:

• Establish and optimize engineering processes and workflows for maximum efficiency.
• Promote best practices in hardware design, system integration, and software development.
• Implement metrics to measure team performance and project outcomes.

Cross-Functional Collaboration:

• Act as a bridge between engineering teams and other departments (e.g., sales, operations, merchandising, vendors)
• Facilitate effective communication between technical teams and non-technical stakeholders.
• Represent the engineering department in executive meetings and decision-making processes.

Risk Management and Compliance:

• Ensure all engineering activities comply with regulatory requirements and industry standards.
• Identify and mitigate risks associated with engineering projects.
• Oversee security protocols for systems and data.

REQUIRED SKILLS:

• Deep understanding of computer engineering principles, including hardware design, software development, and systems integration.
• Experience in PC troubleshooting and repair, including hardware and BIOS-level support.
• Experience in CPU, memory, and GPU overclocking. 
• Proficiency in programming languages, cloud platforms, and emerging technologies (e.g., AI, IoT, blockchain).
• Strong grasp of scalability, reliability, and security in system design.
• Proven ability to lead and foster a collaborative culture.
• Experience in setting strategic goals and aligning them with business objectives.
• Strong problem-solving and decision-making abilities.
• Expertise in project management methodologies.
• Ability to manage complex, large-scale projects across multiple teams.
• Exceptional communication skills for interacting with stakeholders at all levels.
• Capability to negotiate budgets, timelines, and project priorities effectively.

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Computer Engineering, Computer Science, or a related field (Master’s degree or MBA is highly desirable).
• 8 years of experience in computer engineering or related fields.
• Significant experience in leadership roles, such as Engineering Manager or Senior Engineer.
• Track record of managing large-scale engineering projects successfully.
• Exposure to Microsoft’s MDA and Jumpstart programs for Windows based personal computers.
• Familiarity with mass production implementation and use of ERP systems and practices.
• Experience with quality assurance protocols from individual PC components to finish goods and overall product model life cycle.
• Relevant technical certifications.

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• 401K Plan with Company Match
• Esteemed Vendor & Company Job Training
• Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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