ServiceNow Engineer Job at Connective Talent, Houston, TX

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  • Connective Talent
  • Houston, TX

Job Description

ServiceNow Engineer IV

Are you passionate about enhancing user experiences, optimizing workflows, and driving process improvements? We are seeking a ServiceNow Engineer to play a key role in customizing and enhancing the platform to improve efficiency, usability, and adoption across the enterprise.

Key Responsibilities:

  • User Experience & Workflow Design: Develop user-centric workflows and intuitive interfaces within the ServiceNow platform.
  • Process Optimization: Streamline and enhance workflows using process engineering best practices.
  • Low-Code Solutions: Collaborate with business stakeholders to identify and implement low-code development opportunities.
  • Platform Support & Troubleshooting: Assist in troubleshooting, resolving production issues, and ensuring platform stability.
  • Training & User Adoption: Provide training and support to end-users, fostering increased engagement and usability.
  • Best Practices & Automation: Apply ITIL/ITSM methodologies, leverage automation tools, and drive continuous platform improvements.

What You Bring:

  • Strong expertise in ServiceNow development, including custom applications, workflows, and UX enhancements.
  • Experience working with ITSM, CMDB, service catalog, dashboards, and automation tools like Integration Hub and ATF.
  • Ability to gather requirements, customize ServiceNow solutions, and engage with end-users to drive adoption.
  • Knowledge of low-code/no-code development within ServiceNow to empower non-technical users.
  • Experience delivering solutions using Agile methodologies.
  • ServiceNow certifications such as Certified System Administrator.

Work Environment:

  • Hybrid schedule: 4 days onsite, 1 day remote in the Energy corridor area of Houston.
  • Opportunity to work within a highly collaborative team focused on process automation and platform enhancements.

Job Tags

Remote job,

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