Job Description
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. This is a fully onsite position in Charlestown, MA
The rotating position will be 2 days within 4 week periods, 12 hours/week 12 hour shifts with varying hours that will include weekend. There are shift differentials for nights, overnight and weekends.
Required shifts will include a combination of 7AM to 7:30PM AND 7PM to 7:30AM, including every other weekend.
This an exciting new opportunity to work with innovative technology at Schrafft's Center in Charlestown. The Patient Safety Attendant (PSA) provides constant observation to assigned patients via a continuous visual monitoring (CVM) system to ensure a safe and comfortable environment. This role involves assisting with indirect patient care, promoting and protecting patient safety, and communicating with patients and healthcare team members from our Centralized Virtual Patient Monitoring Center in Charlestown.
Job Description: Qualification: Primary Responsibilities: Observation and Safety: - Maintains virtual observation of the patient using a CVM platform to promote a safe environment for the assigned patients.
- Including:
*Monitors patients for harmful or violent behaviors remotely to reduce harm to self or others. *Alerts the nurse of any changes in patient behavior or condition. *Ensures patient coverage and maintains vigilance throughout the shift. Communication: - Communicates effectively with patients and healthcare team members. Receives and relays nursing handoffs at the beginning of shifts regarding patient observations.
- Documents patient observations and any interventions as required.
- Uses interpreter/translation services for patients with limited English proficiency when needed.
Technology Use: - Operates the CVM system to monitor patients effectively.
- Ensures proper functioning of CVM equipment and reports any technical issues promptly.
- Utilizes electronic health records (EHR) systems for documentation and communication.
Education/Experience Required: - High school diploma or GED required.
- Basic familiarity with computers and ability to navigate web-based applications.
- Related experience in healthcare or home care preferred.
- Enrollment in a Health Sciences program is preferred. (Recent Medical Assistant, Home Health Aide or Person care attendants graduates encouraged to apply) Prior experience using a telemonitoring system is desirable, but not a requirement.
Skills: - Ability to make decisions based on specific instructions and standard practices.
- Ability to address routine problems by following clear directions.
- Effective written and oral communication skills.
- Ability to interact respectfully with other employees and patients remotely.
- Ability to provide a high level of customer service and remain calm in stressful situations.
Additional Information: - The role involves frequent virtual interaction with hospital staff, medical staff, patients, patient families, and other internal and external constituents.
- Sensory Requirements: Close work (paperwork, visual examination), Monitor Use and Visual clarity Conversation, Monitoring Equipment, Telephone.
- Employees in this job must be competent to observe and provide communication to the following age groups: Young adult through geriatric.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled Beth Israel Lahey Health
Job Tags
Remote job, Shift work, Night shift, 2 days per week,