Job Description

Job Title: Luxury Sales Associate

The Sales Associate plays a key role in delivering an exceptional client experience at retail locations. This position oversees all selling activities during client interactions, driving both sales and customer satisfaction. It offers an exciting opportunity for an individual passionate about leading a specific part of the business and making a meaningful impact.

Key Objectives:

• Serve as a brand ambassador, embodying the brand’s aesthetics.
• Build and maintain a loyal client base through proactive engagement and personalized service.
• Ensure a seamless and authentic client experience across all touchpoints.

Responsibilities:

• Lead by example, maintaining high standards, professionalism, and a positive work environment for the team.
• Align with brand goals during client interactions, providing excellent service and styling recommendations.
• Stay up-to-date with new arrivals and product information to assist clients effectively.
• Maintain energy and enthusiasm from greeting clients to styling and capturing client data for repeat business.
• Support operational tasks, stock receiving, and visual merchandising standards.
• Meet sales objectives and contribute to year-over-year growth.
• Collaborate with management and corporate partners on training, updates, and team coordination.
• Collect and manage customer data in compliance with guidelines.

Qualifications/Skills:

• Bachelor’s degree or relevant experience preferred.
• 1-3 years of luxury sales experience.
• 1-3 years of sales or customer service experience.
• Proficiency in English/Spanish required.
• Strong knowledge of fashion trends and styling.
• Excellent communication and organizational skills.
• Ability to build long-term client relationships and share compelling stories.

This role offers a dynamic opportunity to lead and contribute to the success of the store while delivering top-tier service to our clients.

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