Live Chat Representative Job at TEC accutite, South San Francisco, CA

NlRXcXExaWZmRk5UVTBBNkhHTXJuVDc5RlE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote job,

Similar Jobs

Sheetz, Inc

Construction Installer - Electrician- Cleveland, OH Job at Sheetz, Inc

Overview: Execute the installation of HVAC systems, hood systems, refrigeration systems, food service equipment, and shelving in new stores, rebuilds, and remodels. Install new equipment for rollouts of new menu items. Responsibilities: 1. Installation and troubleshoot ...

Hackensack Meridian Health

Physical Therapy Aide - Full Time Job at Hackensack Meridian Health

 ...Within the scope of rehabilitation services, assists the physical therapist, physical therapist assistant, occupational therapist...  ...0pm Responsibilities: A day in the life of a Physical Therapy Aide at Hackensack Meridian Health includes: 1. Responsible... 

City of Lufkin

ELLEN TROUT ZOO - Zoo Registrar Job at City of Lufkin

 ...Job Description Job Description Position: Zoo Registrar Department: Ellen Trout Zoo Reports To: General Curator FLSA Status: Non-Exempt Pay: $23.35 per hour DESCRIPTION The Registrar maintains the official inventory of the Ellen Trout... 

Regency International

Work at home Data Entry Representative Job at Regency International

 ...in-person. - No commute needed if you choose to work from home. - No minimum hrs. You can do this part-time or full-time - Enjoy cost-free samples from our...  .... The hours are adaptable and also no previous experience is needed. Requirements: -High school diploma... 

Mondelēz International

Warehouse Operator - (Night Shift, 5:45 PM - 6:00 AM) Job at Mondelēz International

 ...required. Forklift experience preferred. Experience in a manufacturing or food production environment is a plus. Work schedule is night shift from 5:45 PM to 6:00 AM. By applying, you consent to your information being transmitted by Jooble to the Employer, as data...