Job Description

Job Description

Job Description

Gullo Ford

40,000-60,000 a year!

5 day work week

As an experienced Auto Sales Representative at Gullo Ford, you will present and demonstrate all aspects of the product to the potential client and build a lasting relationship while informing the customer of details about the dealership and all of its accolades and achievements in customer satisfaction of a family owned and operated dealership. You will assist the customer and determine which product will satisfy their requirements. We Will Train You! Gullo Ford is a family owned and operated dealership serving customers with Ford products and customer service

Compensation:

This is a salaried position with volume bonuses, customer satisfaction bonuses, Customer review bonuses, and Christmas Bonuses. We offer health insurance, life insurance, dental, vision, and a 401K savings plan. Paid vacations. This is a NON Commission pay position.

Responsibilities:

• Meet and greet all customers in a prompt fashion and determine their needs and wants.
• Learn and be able to demonstrate all aspects of the product to the customer.
• Learn and be able to demonstrate the advantages of our products versus the competition.
• Must have polished communication skills and be able to converse with a variety of customers.
• Work across multiple technology platforms.
• Provide excellent customer service and follow up using multiple channels of communication such as email, text, and telephone.
• Establish and maintain effective relationships with customers to drive satisfaction goals and levels.
• Follow up with leads that are not ready to make an appointment or are a no-show
• Ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
• Attend product and sales training and sales meetings as requested by the management

Desired Skills, Qualifications, and Experience:

• Minimum of High School Degree. Associate or Bachelor’s Degree preferred.
• Self starter with strong communication skills is a must.
• 3 Plus Years of customer service experience preferred.
• Excellent verbal and written skills
• Excellent organizational and time management skills
• Ability to work in a fast paced environment
• Ability to work outdoors in the elements
• Driver’s license, background screen and drug test required.
• A strong desire to succeed
• High energy and personability is a MUST HAVE!
• At least one previous role in the customer service industry or call center preferred
• Must have strong computer skills
• Personable and friendly communication skills, in-person and over the phone
• Professional, well-groomed personal appearance

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