Customer Support Specialist - Remote Job at GL Worldwide, Sacramento, CA

NnpLcnJscVVkVkJYVmtJNkZHTW9samI4Rmc9PQ==
  • GL Worldwide
  • Sacramento, CA

Job Description

Customer Support Specialist - Remote
____________________________________________________

Deliver exceptional service in life and health insurance. Be the go-to problem solver who helps customers thrive through smart solutions, fast responses, and expert advice. Advance your global career in insurance support while staying rooted at home. This opportunity allows you to make your mark in the wholesale industry, supporting customers worldwide through innovative tools and platforms—all without relocating. Be part of something impactful, future-focused, and growth-driven.

Job Description

As a Customer Service Associate , you’ll provide first-class assistance to clients, ensure smooth enrolling of clients and resolve concerns, and contribute to product improvements by collaborating closely with internal teams and customer feedback channels.

 

Your Daily Tasks

Act as the primary contact for clients needing support with their policy.

Assist clients through policy enrollment, ensuring smooth integration.

Perform detailed analysis of client issues and collaborate with internal teams to develop and implement effective resolutions.

Provide proactive recommendations and enhancements to boost client success and operational efficiency.

Keep thorough records of client interactions, and resolutions to enhance the collective knowledge base for future recommendation.

Collaborate with the product development team, channeling client feedback to influence future product features and functionalities tailored to client needs. Exciting Perks Await!

Commission-based with unlimited incentives

All-expensed travel incentives

Unlimited upskilling

Work from Home Arrangement

Fixed weekends off

Job Tags

Remote job, Full time, Worldwide, Relocation,

Similar Jobs

Cetera Investment Services LLC

Wealth Advisor Job at Cetera Investment Services LLC

 ...Applicants are required to hold a current FINRA Series 7 and 66 (or 63/65) in order to be considered. Job Overview The Wealth Advisor will deal with the complex business of managing money for high net worth individuals or estates, taking into account the income needs... 

Get It - Healthcare

Therapist - Remote Job at Get It - Healthcare

 ...compassionate and skilled clinician to join a dedicated team of mental health professionals, providing vital mental health services remotely within Monroe County, IL. This role offers flexibility, professional development, and a supportive environment that values work-... 

Russell Tobin

Content Strategist - AI & Editorial Job at Russell Tobin

 ...0 - $55/hourW2 contract duration: 6 monthsSummary: The Content Specialist III will write, review, and edit content for platforms, leveraging exceptional editorial judgment, creative versatility, and strong data analysis skills. This role demands expertise in AI tools... 

Robert Half

Junior Salesforce Developer Job at Robert Half

 ...Job Description Job Description We are looking for an entry-level Salesforce Developer to join our team in Waltham, Massachusetts. This is a Contract-to-Permanent position offering a hybrid work environment, requiring three days onsite per week. In this role, you... 

La Sierra University

Biology Student Illustrator Job at La Sierra University

 ...Job Description Position Summary The Biology Student Illustrator (BSI) creates visual media at the direction of the Biology Chair (who is direct supervisor & makes the final hire decision) to be used in print, poster, signage, displays, department spaces, publications...